We aim to deliver most orders with 5-7 business days, larger orders may have a longer turnaround and we will contact customers to advise them in such cases. Some of the products on this website display a delivery schedule and these orders will be delivered within the specified timescale for that product.
We are able to offer a rush delivery service on some of our products. Rush delivery incurs additional charges, in the event that the rush delivery can not be fulfilled, we will refund the additional charges only. Please see individual products on our website to see charges or call 01482 831816 to discuss your delivery requirements.
Please note we count a working day when we are in receipt of final artwork and or approval BEFORE 11am. For artwork and approval to print received after 11am, the first working day will be the day after.
If you have not received your order within 10 working days, please contact us. We will need to investigate the claim with our delivery provider, and we will respond to you as soon as possible. If you have ordered a Rush Delivery product or have a specified day for delivery, please contact us within three days of the delivery being missed.
Goods Damaged in Transit
If your order does not arrive in good condition, please contact us immediately. Failure to contact us with 5 days will invalidate any claim you may have.
Any Other Problems
If you have any other problems with your order, please do contact us immediately via email@example.com and we will respond as quickly as possible.
As an agency we had worked with many different print suppliers but were never really satisfied with the ‘production line’ results. We wanted a supplier that was knowledgable, passionate about their craft and could offer real support with their print expertise. We definitely found that with Infiniti and have never looked back. Their team are clearly experienced, seriously know their industry and have a clear understanding of the agency world, which meant they could empathise with us on jobs and work with us to find solutions. Their print quality is beautiful and they are dedicated to retaining close relationships with their clients. They’re always on the end of the phone to help find a print solution and try new ideas. Highly recommended!
– Wayne Willis, Client Director at yesyesBDYesYesBD